Troubleshooting

Hydraulic Hoist Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
Pump runs but not at Low voltage to pump Check voltage. Increase power supply full speed. Low voltage to pump Check voltage. Increase power supply Wire size. See chart A
Pump runs but the platform won’t go up or down Couplers not mated properly Recheck couplings making sure they are properly mated and locked together.
Unit raises slowly Low voltage to pump Have wiring checked for proper size from power source.
Unit is overloaded Remove load. Check travel speed without load. Weigh load to see if load is within limits of the hoist capacity.
Load on hoist is within hoist rated load Pressure relief valve may be set to low. Contact local dealer to have the pressure checked and the valve reset.
Platform will not lower Hose coupling are not fully connected Recheck couplings making sure they are completely snapped together. Replace if needed.
Push-button controller is not making proper connection Check the connection between the controller and the pump unit. If problem is in the controller, contact your dealer.
Solenoid is not pulling the spool valve open Check solenoid, place screwdriver on nut of solenoid. Operate pump. Magnetism in solenoid will draw screwdriver if operating properly. Spool valve maybe stuck. Tap lightly on hex nut and spool valve located on face of solenoid. Retry, if it fails. Remove nut, solenoid and spool valve. Insert small phillips screwdriver into end of valve. Compress moving internal portion of valve 1/4”. Repeat several times. Reinstall. Contact your dealer.
Low voltage AC units must have 110 volts while motor is running. DC units must have 12 volts in battery.
Platform drifts down Oil is seeping past the lift cylinder in the lift tube or a control valve. Contact your dealer.
Contamination in the oil Flush the hydraulic system removing contamination. Refill with proper weight & grade of oil. See oil specifications.
Air in system Cycle system until air is removed. Re-check oil level in reservoir.
When controller is in ON position, platform doesn’t raise to the full UP position Micro switch malfunction on hydraulic cylinder Contact your dealer.
When controller is ON Pump continues to run when platform is completely raised. Micro switch malfunction on hydraulic cylinder Contact your dealer.
Pump makes squealing noise while running Air in system Raise & lower platform several times without load to remove trapped air. If squeal continues, contact your dealer.
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